Clear information for every visit

Policies and visitor information

These plain-language policies explain how appointments and grooming are handled, how the website uses technology and how to ask for privacy or accessibility help.

Effective 13 August 2026

01

Services and pricing

Complete service descriptions and exclusions, quote factors, payment terms and additional charges.

Services and pricing

02

Appointments and attendance

Appointment Requests and confirmations, cancellations, missed or late appointments, health and behaviour disclosure, and collection.

Appointments and attendance

03

Dog welfare and coat care

Welfare-led grooming, matting, double coats, fleas, puppies, ears, anal glands and urgent veterinary care.

Dog welfare and coat care

04

Privacy and your information

How Prestons Perfect Paws handles contact information, privacy requests and retention while the hosting-specific production notice remains gated.

Privacy and your information

05

Cookies and site technologies

The essential-only website boundary, including what the site does not load, store or collect.

Cookies and site technologies

Need a shorter answer?

Start with the practical FAQs.

Find concise answers first, with links back to the complete policy whenever it matters.