How much will my dog’s groom cost?
The price depends on your dog’s breed, size, coat type and condition, behaviour, and the time or work required. Sam will agree the price before grooming begins.
Plan your dog’s visit
Frequently asked questions
Quick, practical answers about grooming at Prestons Perfect Paws in Uttoxeter. Each answer links to the page that owns the complete service, visit or policy information.
Services and prices
Choosing a service and understanding your quote.
How do I know which service is suitable?
Suitability is assessed individually. There is no fixed exclusion list by breed, size, coat, age or health condition. Sam may adapt or decline a service for welfare or safety reasons, or stop grooming for those reasons. Tell Sam about your dog, their coat and what you hope the visit will achieve.
Are there any additional charges?
Substantial matting adds £15 when clipping or materially increased work is required. Fleas discovered during grooming adds £10, and late collection adds £10. Sam explains charges before payment and, where reasonably identifiable, agrees them before proceeding.
Appointments and visits
Making a request, changing plans and arriving at the Salon.
Does contacting Sam confirm an appointment?
No. A request is not a confirmed appointment. An appointment exists only after Prestons Perfect Paws explicitly accepts and schedules it with you.
What if I need to cancel or I am running late?
Give as much notice as you can. At least 48 hours carries no charge; shorter notice may carry part or all of the agreed groom fee. Arrival at least 15 minutes late may be treated as a no-show.
Where is the Salon and what happens when I arrive?
The Cottage Kennels, Spath Cottage, Ashbourne Road, Uttoxeter ST14 5AP. Enter through the gate and park on site; there is no designated parking area. The Salon is open by appointment only, Monday to Friday, 9:00am–5:00pm.
Your dog’s care
Health, behaviour, puppies, coats and welfare.
When can my puppy first visit?
Puppies may attend from one week after their final vaccination. The Puppy pamper is a gentle introduction to the Salon’s sights, sounds, handling and equipment rather than a guaranteed complete groom.
Should my dog attend if they are unwell or have fleas?
Unwell or potentially contagious dogs should not attend. Please do not bring a dog with fleas. Contact Sam as soon as possible to discuss what to do next.
What should I disclose about behaviour?
Tell Sam about known aggression or biting history before the appointment. She may adapt, refuse or stop a groom if a dog presents a safety or serious welfare risk.
What happens if my dog is matted?
Sam makes a welfare-led coat assessment and attempts only limited de-matting where it is safe and comfortable. She may recommend clipping short or veterinary help and will explain the options, likely finish, risks and charge.
Still unsure?
Tell Sam about your dog.
Sam can discuss the service and any health, behaviour, coat or visit needs with you.